How is the fee actually set?
On the first call we establish the scope — countries, years, entities, filings — and quote a fixed fee for it in writing. If the scope changes we re-quote before continuing, and nothing is filed until you have approved it.
Can you work with my existing accountant?
That is how most of these engagements run. They keep the domestic file, we take the cross-border piece, and the boundary is agreed in writing so nothing is done twice or missed.
Who would actually review my international tax file?
A named adviser, and you are told who before the work starts rather than finding out from a signature afterwards. On this site every statutory page carries the name of the person who reviewed it and the date, linked to that person's page, so the claim is checkable rather than decorative. The practical consequence for your file is that there is somebody to ring with a question about a judgement in it, and somebody who answers for that judgement if it is ever queried. If you want to speak to them before you engage, ask. The number is +1 (416) 619-0068.
What does an international tax adviser do that my accountant cannot?
The arithmetic is the same. What differs is knowing which country's rule governs a situation before the return is built on the wrong one, and that judgement comes from having filed the same shape of file repeatedly rather than from reading about it. A general practice will handle a domestic return well, then meet a foreign account, a payment to a non-resident or a person who moved mid-year and have to work it out from first principles. Working it out from first principles is fine. Doing it on a live file against a deadline is where the avoidable errors come from.
Can I speak to the adviser before I engage the firm?
Yes. The conversation before an engagement is the one that decides the scope, and the scope decides the fee, so it is better had with the person who will do the work than with somebody relaying it. Bring the facts rather than the conclusions: which countries, which years, what has already been filed in each, what has changed recently and what documents you hold. That is enough for an honest view of whether there is work to do. If there is, the fee is agreed in writing before it starts. The number is +1 (416) 619-0068.
What sort of files come to this desk?
Files with more than one country in them, in a few recognisable shapes. People who have moved and need the year of the move handled properly in both places. People who stayed put but hold accounts, property or a business abroad and have reporting to do because of it. Non-residents with income arising in a country they do not live in, where tax is often withheld at source on a basis that has little to do with what is finally owed. And companies making payments across a border, where the characterisation of the payment decides the treatment. Work outside those shapes is referred on.
How do I check that the person named on a tax page is real?
Ask for the professional body they are registered with and the country it is in, then check with that body rather than with the firm. Ask what they have filed of the shape you need, and listen for whether they describe the mechanism or the service. Ask who reads their work before it goes out. A page carrying a person's name and a review date is a claim that can be tested, which is the reason for putting it there; a page that says a team reviewed it is a claim that cannot be tested at all.
Does the named reviewer read my file or just sign it?
Reads it, and can send it back. A sign-off that follows automatically from preparation is a formality, and everybody involved knows it. The reading works from your facts forward to the return rather than skimming the return for something that looks odd, because the errors worth catching in cross-border work are the ones where every figure is correct and the judgement underneath is not — income put in the right year on one side and the wrong year on the other, or relief claimed on a basis the documents do not support. Where the reading raises a question, the file waits.
How does the treaty tie-breaker work when both countries say I am resident?
As a sequence, stopping at the first test that gives an answer: where you have a permanent home available; if in both or neither, where your centre of vital interests is; then habitual abode; then nationality; and if all of those tie, the two tax authorities decide by agreement. It is evidential rather than elective — you do not choose your treaty residence, you demonstrate it, which makes the record of homes, family and time the substance of the claim. See tie-breaking dual residency.
Do Canada and the United States share tax information?
Yes, through more than one channel. The treaty has an exchange-of-information article that supports both routine and on-request exchange. Separately, an intergovernmental agreement has Canadian financial institutions identify US-reportable accounts and report them to the CRA, which passes them to the IRS, with the reverse flow for Canadian residents. Most other country pairs use the Common Reporting Standard for the same purpose. See FATCA reporting.