How is the fee actually set?
On the first call we establish the scope — countries, years, entities, filings — and quote a fixed fee for it in writing. If the scope changes we re-quote before continuing, and nothing is filed until you have approved it.
Can you work with my existing accountant?
That is how most of these engagements run. They keep the domestic file, we take the cross-border piece, and the boundary is agreed in writing so nothing is done twice or missed.
What does a CFO advisory engagement actually include?
A defined set of finance responsibilities carried by an adviser rather than a hire: closing the books to a timetable, producing a management pack that shows the operating result separately from tax adjustments, sitting in on the decisions that carry a tax consequence, and keeping the group's intercompany arrangements documented while they are happening rather than at year end. It is not bookkeeping and it does not replace your bookkeeper. The scope is written before work starts and the fee is agreed in writing against that scope, so you are not buying open-ended hours.
Do we need a full-time finance director or an adviser?
The useful question is how often the decisions arrive. A business making one financing or structuring decision a quarter does not need someone in the building; it needs a reliable close and a person who can be reached when the decision comes up. A business making those decisions weekly is past advisory and should hire. What tips smaller groups towards an adviser is cross-border complexity: the work is intermittent, but it needs someone who has actually filed in both countries, which is a harder hire than a general finance lead.
Can one adviser handle our Canadian and Indian entities together?
Together is the point. The failures in small cross-border groups are almost always at the join: a management charge booked in one company and never recognised in the other, funding nobody documented, a currency translated on a different basis in each set of accounts. When a separate adviser owns each entity, nobody owns the join, and it surfaces on audit. One adviser across the group means the intercompany position is built once and both filings are prepared from it. The statutory filing in each country is still done by people who file there.
Who actually reviews our numbers, and can we speak to them?
The adviser named on your engagement letter, and yes. You are told before you sign who will run the file and who will review it, and that person is the one who answers when you ring. Work is delegated within a team, as it is everywhere, but the review and the answer come from the named person rather than from whoever picks up. If the named adviser changes during an engagement you are told in writing before it happens. Ring +1 (416) 619-0068 and ask for the adviser by name.
How is CFO advisory billed when the work varies each month?
Against a written scope, at a fee agreed before work starts. The scope says what is included each month, which is usually the close, the management pack and the meeting, and it names what is not included. Work outside it is quoted separately before it is done rather than added to an invoice afterwards. That constrains us as much as you: it forces an honest scoping conversation at the start, and it means a quiet month costs what a busy month costs, which is what makes the number plannable.
What do you need from our bookkeeper before you can start?
Access to the accounting file as it stands, the last filed financial statements and tax returns for each entity, the intercompany agreements if any exist, and the bank feeds. If no agreements exist, say so. That is common in founder-run groups and it is one of the first things the engagement fixes. We do not ask the bookkeeper to prepare anything special for the handover. The point of looking at the file untouched is to see the close as it actually runs, rather than a tidied version of it.
Do Canada and the United States share tax information?
Yes, through more than one channel. The treaty has an exchange-of-information article that supports both routine and on-request exchange. Separately, an intergovernmental agreement has Canadian financial institutions identify US-reportable accounts and report them to the CRA, which passes them to the IRS, with the reverse flow for Canadian residents. Most other country pairs use the Common Reporting Standard for the same purpose. See FATCA reporting.
How does cross-border tax planning work?
It starts with facts rather than structures: which countries have a claim on you, what each one taxes, and where the two overlap. From there the decisions are about order and timing — which country taxes first, where relief is claimed, and whether a filing or a certificate has to be in place before money moves rather than after. Most of the value is in the sequencing, because relief claimed late is usually relief recovered slowly. See international tax planning.