How is the fee actually set?
On the first call we establish the scope — countries, years, entities, filings — and quote a fixed fee for it in writing. If the scope changes we re-quote before continuing, and nothing is filed until you have approved it.
Can you work with my existing accountant?
That is how most of these engagements run. They keep the domestic file, we take the cross-border piece, and the boundary is agreed in writing so nothing is done twice or missed.
How can I tell if an accountant's reviews are genuine?
Read them where they were posted, not where they were quoted. A firm's own page can reproduce anything; a platform profile carries the account that wrote the review, the date, and the rest of that account's history. The quotes on this page link back to the profile each one came from for precisely that reason. Then read for detail. A review that names the problem the client arrived with, and what was done about it, was written by somebody who remembers the engagement. One that praises professionalism and says nothing else could have been written about any firm in any industry, and often was.
Why does a tax firm have reviews on several different platforms?
Because clients arrive by different routes and leave feedback where they found you. Some come through a business directory, some through a freelancing platform where the engagement itself was contracted, some through search. Each platform verifies differently. One may confirm that money changed hands through it, another only that an account exists, so the same words carry different weight depending on where they sit, and it is worth knowing which is which before weighing them. A profile that has been claimed but carries nothing posted is not a hidden warning; usually it just means clients were never asked there.
Can I speak to one of your previous clients before I engage you?
No, and you should be wary of a firm that offers it. Tax files are confidential, and a client introduced to you as a reference has been selected. What can be offered instead is the work itself: published files setting out what arrived, which rule governed, what was filed and what the engagement produced, and a conversation with the person who would run your file, in which you can ask how a comparable matter was handled. That is the better test, because it can be checked against the rules rather than against somebody's memory of being pleased.
What can a review actually tell me about cross-border tax work?
Less than you would like about the technical answer, and a good deal about everything else. A client is well placed to say whether the scope was explained, whether the fee held, whether calls were returned and whether they understood what had been filed for them. They are rarely placed to say whether the treaty article relied on was the right one, because that is exactly what they hired somebody to decide. So use reviews for the conduct of the engagement and the published files for the reasoning, and do not ask either of them to do the other's job.
Why do accountants ask for a review months after filing?
Because filing is not the end of a cross-border file. An assessment comes back, sometimes a query arrives with it, occasionally a request for the documents behind a claim, and a client who was delighted in the spring can hold a different view by the autumn if nobody answered the letter. Asking early collects a verdict on the paperwork; asking later collects a verdict on the work. That delay is also why feedback on tax matters is thinner than for most services: the client has to be still thinking about it once the season is over.
Should I trust the testimonials on a firm's own website?
Treat them as claims until you can see the source. Anything reproduced on a website has been chosen by the firm, so the useful question is whether you can get back to where it was posted and read what sits around it. That is the standard applied here, where each quote is reproduced as it appears on the platform and links to the profile it was posted on. If a firm's testimonials cannot be traced anywhere at all, the words may still be true, but you have no way to test them, and in a field where a wrong position costs real money that matters.
How many days can I spend in a country before I become tax resident?
It depends on the country, and a day count is only ever the start. Many use a threshold in a tax year, some also look at averages across several years, and some have no day test at all and decide on where your home and life are. Two countries can both conclude you are resident, which is what the treaty tie-breaker exists to settle. Counting days without checking the tie-breaker is how people end up filing as resident nowhere. See the residency tie-breaker.
Is "fund transfer pricing" the same thing as transfer pricing?
No — and if you came here to calculate FTP, this is not it. Fund transfer pricing is a bank's internal allocation of funding costs and benefits between its own business units, a treasury and asset-liability management discipline used to measure branch or product profitability. Tax transfer pricing is about prices between legally separate related parties across borders, and about which country taxes the resulting profit. The words overlap; the fields do not. See our transfer pricing work.