How is the fee actually set?
On the first call we establish the scope — countries, years, entities, filings — and quote a fixed fee for it in writing. If the scope changes we re-quote before continuing, and nothing is filed until you have approved it.
Can you work with my existing accountant?
That is how most of these engagements run. They keep the domestic file, we take the cross-border piece, and the boundary is agreed in writing so nothing is done twice or missed.
Who actually reviews my return before it is filed?
A second adviser who did not prepare it, and whose name you are given. The reviewer's job is not to re-do the arithmetic. It is to test the judgements: whether the residence position holds, whether the right country's rule was applied first, whether the documents in the file actually support what the return says. A reviewer who agrees with everything is not reviewing. The practical consequence is that a file can be sent back, and sometimes is. If you would rather put a question to the reviewer than to the preparer, ask, and that conversation happens.
What does a second reading of a tax return check for?
The things that do not show up as errors. Arithmetic is checked by software; judgement is not. A second reading asks whether the facts in the file are the facts the return was built on, whether an election or a position was taken deliberately or by default, whether a foreign filing obligation was considered and dismissed for a recorded reason rather than simply missed, and whether the treatment of one item is consistent with the treatment of another. It also asks what a reviewer at the tax authority would want to see, and whether that material is in the file rather than in somebody's memory.
Does the person who prepares my return also sign it?
Preparation and sign-off are separate steps here, deliberately. The person closest to a file is the worst placed to spot what they have assumed, because by the third reading the assumption has started to look like a fact. Separating the two puts somebody with no investment in the earlier decisions in front of the file before it goes anywhere. Both names sit on the file internally, and the adviser who answers for the work is named to you at the start of the engagement rather than discovered afterwards.
How do you catch mistakes before a return goes to the tax authority?
By separating the steps, and by writing the reasoning down as the work is done. A position recorded at the time, with the material it rests on, can be tested by somebody else; a position carried in the preparer's head cannot. The review then works from the facts forward to the return, rather than reading the return and looking for something odd, which is the direction that catches the expensive errors — a foreign account considered and set aside wrongly, relief claimed in the wrong year, an entity treated one way for one country and another way for the other.
Can I speak to the reviewer and not just the preparer?
Yes. Ask at any point and the conversation happens. It is a reasonable request, and the reason people hesitate to make it is that in many firms the reviewer is a role rather than a person you could ring. Here the adviser who answers for the file is named at the start, and being able to put a question to them directly is part of what the fee buys. If the question is about a judgement in the return — why one country was treated as having the first claim, for instance — that conversation is better had before filing than after. The number is +1 (416) 619-0068.
What happens if the reviewer disagrees with the preparer?
The file stops until it is resolved, and the resolution is written down. Both readings are set out with the facts and the material each relies on, and the question is decided on that rather than on who is more senior. Sometimes the answer is that the position is genuinely arguable, in which case the file records which way it was taken and why, so the reasoning exists in writing if it is ever asked for. A disagreement settled quietly and left out of the file is the worst of the available outcomes, because the next person to read it has no idea a question was ever raised.
What is a permanent establishment, and how easily do we create one?
A taxable presence in another country under the treaty — typically a fixed place of business such as an office, branch, factory or workshop, or a dependent agent habitually concluding contracts on your behalf. Some treaties add a services test measured in days. Purely preparatory or auxiliary activity is excluded, but that carve-out is narrower than it sounds: one senior employee working from home in the other country, with authority, has been enough. See business profits and permanent establishment.
Is double taxation illegal?
It is legal. Two countries can each have a valid claim on the same income — one because the income arose there, the other because you live there — and nothing prohibits both from exercising it. What exists instead is relief: tax treaties allocate the claim, and domestic law gives a credit for foreign tax paid. The relief is not automatic, though. It is claimed on a return, and unclaimed relief is simply lost. See how double taxation is relieved.