How is the fee actually set?
On the first call we establish the scope — countries, years, entities, filings — and quote a fixed fee for it in writing. If the scope changes we re-quote before continuing, and nothing is filed until you have approved it.
Can you work with my existing accountant?
That is how most of these engagements run. They keep the domestic file, we take the cross-border piece, and the boundary is agreed in writing so nothing is done twice or missed.
What happens if my file turns out bigger than the quote?
The fee agreed in writing before work starts is the fee for the work described in it. If something surfaces that sits outside that description — an unfiled year nobody mentioned, a second country, an entity that was not on the list — the work stops and you are told what it is, what it would add, and what happens if it is left alone. Nothing outside the agreed scope is done first and billed afterwards. Most files never reach that conversation, because the scoping call exists precisely to find those items before a number is written down.
Do you take on clients whose situation you do not handle?
No, and that is a deliberate constraint rather than modesty. The practice is cross-border: residence, treaty positions, filings on both sides of a border, and the documentation that supports them. Work that is purely domestic in a country where we do not file, or that needs a legal opinion rather than a tax one, is better done by someone who does it every week. If a file is declined you are told why and, where we can, pointed towards the kind of practice that should have it. No fee arises on a file we do not take.
Which countries can you actually file in?
The practice runs from offices in India, the United States, Canada and the UAE, and the work is the traffic between them: someone moving, earning, or holding assets in more than one of those places. Where a filing has to be made by a person registered in another country, that is arranged and disclosed to you, but the position all the filings rest on is owned in one place by one adviser. For anything outside that list, the honest answer is that you would be told so before the engagement rather than after.
I am already under enquiry — is it too late to change advisers?
No, but the first work changes. Instead of preparing a return, the engagement starts by establishing what has already been said to the revenue authority and on what basis, since a new adviser who contradicts the earlier correspondence without knowing it exists makes the file worse. Bring every letter, including the ones you would rather not show. The scope is then written around responding to what has actually been asked, and the fee for that is agreed in writing before anything is drafted, the same as on any other file.
How do I move my file over from my current accountant?
Ask them for the filed returns, the working papers behind them, and any correspondence with the revenue authority, and send those before the first call rather than after. What matters is not the returns themselves but the positions taken in them — a residence date, an election, a credit claimed — because a file that changes position without saying why invites the question of which year was wrong. Where an earlier treatment looks unsupportable you are told plainly, along with what correcting it would involve, before the scope and the fee are agreed.
Why is the fee agreed before the work instead of hourly?
Because an hourly quote transfers the risk of an unfamiliar problem onto the person least able to price it. A cross-border file has a shape an experienced practice can see at the scoping stage, and where it cannot be seen, that is itself worth saying before you commit to anything. Agreeing the fee in writing first also disciplines the scope: it forces both sides to write down which years, which countries and which entities are included, and that list is the same one that stops work being missed later.
What is a double tax treaty and what does it actually do?
It is an agreement between two countries that divides up the right to tax. Article by article it decides which country taxes employment income, dividends, interest, royalties, pensions, property and business profits — and where both may tax, it caps what the source country can withhold and tells the other to give credit. It also breaks residence ties and opens a government-to-government channel for disputes. What it never does is apply itself: a treaty position is claimed. See our treaty work.
Branch or subsidiary — which should we use to expand?
A branch keeps one taxpayer: results consolidate at home, losses are usable sooner, and the exposure is that the branch is a permanent establishment whose profit the host country taxes, sometimes with a branch tax on repatriation. A subsidiary is a separate taxpayer with limited liability and local rates, at the cost of withholding on dividends home and transfer pricing on everything between them. The deciding facts are usually expected losses, liability and exit plans. See branch against subsidiary.