How is the fee actually set?
On the first call we establish the scope — countries, years, entities, filings — and quote a fixed fee for it in writing. If the scope changes we re-quote before continuing, and nothing is filed until you have approved it.
Can you work with my existing accountant?
That is how most of these engagements run. They keep the domestic file, we take the cross-border piece, and the boundary is agreed in writing so nothing is done twice or missed.
What happens if my return turns out harder than the quote assumed?
The fee agreed in writing holds for the scope agreed in writing. If something turns up outside it, such as an unfiled year nobody mentioned, a second country's reporting obligation, or a corporation behind what was described as personal income, the work stops and the position is put to you before anything further is done. You then decide whether to extend the scope, at a fee agreed the same way, or to leave that part alone. What does not happen is a larger invoice at the end explaining that the file was more involved than expected. Scope is ours to manage, not yours to absorb.
How do you quote a fixed fee before seeing the whole file?
By looking at enough of it first. A quote given from a description of the situation is a guess; a quote given after the documents have been listed is a scope. So the order runs: the facts and the dates, then a review of what actually exists, then the fee in writing against a stated list of what is included and what is not. That review is where the surprises usually surface, whether a year that was never filed, income in a third country, or a form the previous adviser did not know applied. Better for both sides that they surface then rather than halfway through.
Who checks my return before it is filed?
Somebody other than the person who prepared it. A preparer reading their own work checks the arithmetic and misses the assumptions, because the assumption is what they made in the first place. The review looks at the position rather than the totals: whether residence was determined on the documents, whether the treaty article relied on is the one that applies to that type of income, whether everything reportable was reported, and whether the figures on the two countries' filings agree with each other. If the reviewer cannot follow how a number was reached, it goes back before it goes out.
Can I sign my tax return electronically instead of printing it?
Yes for most filings, and that is the ordinary route here: the return and the authorisations are signed electronically and the signed copies are kept with the file. A few things still need a wet signature or an original document, and those are identified when the scope is written rather than discovered against a filing date. The signing step is also the last point at which you can ask a question and get an answer before the position becomes a filed one, so it is worth reading what you are signing rather than clicking through it.
What happens to my documents once the return has been filed?
They stay with the file, because a cross-border position is only as good as the evidence behind it and the question usually arrives long after the filing. A residence determination, a valuation used on departure, a foreign assessment supporting a credit: each may have to be produced years afterwards, and reconstructing them from memory is not a position. You receive the filed copies and the workings. Ask, at the end of any engagement anywhere, what has been retained and in what form. An adviser who cannot answer that has given you a return rather than a record.
How do I know an adviser has actually handled a file like mine?
Ask about the mechanism rather than the credential. Describe your facts and ask which rule decides them, and why that rule rather than the default. Somebody who has run the file answers in terms of the specific provision and the evidence it needs; somebody who has not answers in general terms about the tax system. Then ask who would be named on your file and who would review it. Then ask what would take the work outside the fee. The answers to those three questions tell you more than any list of services on a website ever will.
Branch or subsidiary — which should we use to expand?
A branch keeps one taxpayer: results consolidate at home, losses are usable sooner, and the exposure is that the branch is a permanent establishment whose profit the host country taxes, sometimes with a branch tax on repatriation. A subsidiary is a separate taxpayer with limited liability and local rates, at the cost of withholding on dividends home and transfer pricing on everything between them. The deciding facts are usually expected losses, liability and exit plans. See branch against subsidiary.
Do I have to file in both countries?
Frequently yes, and the two filings do different jobs. The country where the income arises taxes it at source; the country where you are resident taxes your worldwide income and then gives credit for the tax already paid. Filing only one side is what leaves relief unclaimed — the credit has to be asked for on a return. We prepare both sides so the numbers agree. See dual filing.