Simplified vs normal GST/HST registration — can I handle this myself?
Some of it, yes — and we will say so on the call if that is the honest answer. The parts that are worth paying for are the ones where a missed election, a missed deadline or an unverified threshold costs more than the fee: simplified registration suits non-resident digital suppliers with no Canadian inputs; normal registration allows input tax credits and brings full compliance with it.
What if I have already filed and got it wrong?
That is a common starting point. We re-derive the position, identify whether an amendment or a disclosure route is the right vehicle, and tell you which one preserves the relief that is still available. The order matters more than the speed.
How long will it take?
It depends on the documents rather than on us. Once the pack is complete most filings turn around inside a fortnight; anything that needs a certificate from a tax authority runs on that authority's timetable, which we tell you at the start rather than at the end.
Which GST/HST registration should a non-resident business choose?
It comes down to whether you incur Canadian costs. The simplified registration is lighter to operate and gives up input tax recovery entirely, which suits a non-resident supplier of digital services with essentially no Canadian inputs. Normal registration allows input tax credits on the tax you pay to Canadian suppliers, and brings the fuller compliance obligations with it. So the decision is a straightforward model: the value of the tax you would recover under normal registration, set against the additional administrative burden of operating it. Businesses with Canadian contractors, hosting, warehousing, marketing or professional fees usually find the recovery outweighs the burden.
Can I claim input tax credits under the simplified GST/HST registration?
No. That is the defining feature of the simplified route rather than an oversight in how you set it up. Under simplified registration you charge and remit on your taxable supplies to Canadian customers and recover nothing on the Canadian tax you yourself pay. If your Canadian costs are trivial, the tax you forgo is trivial too, and the lighter compliance is a fair trade. If you pay Canadian suppliers for anything meaningful, that tax becomes a permanent cost of doing business. Work out what you actually pay Canadian suppliers in a year before accepting the simpler option.
I registered under the simplified route — can I change to normal?
This is a common position, usually taken when a business first arrived in the market with no Canadian costs and later acquired them. Moving to normal registration is possible, and the practical questions are what it takes to register, from what date the change is effective, and what happens to tax already paid to Canadian suppliers on the earlier route. Recovery generally depends on being registered under the normal rules for the period concerned, so the effective date matters more than most people expect. Model the switch against a full year of Canadian costs, then decide, rather than switching on principle.
What records does each GST/HST registration expect me to keep?
Normal registration expects the records that support both halves of the return. On the output side, what you supplied, to whom, where they were located and what you charged. On the input side, supplier invoices showing the tax paid, because an input tax credit is only as good as the document behind it. Simplified registration asks less, since there is no input side to evidence, but it still requires you to show how you determined that a customer was in Canada and how the amounts collected were calculated. Either way, decide the record-keeping before the first return rather than reconstructing it at a review.
We have Canadian suppliers and Canadian customers — which route fits?
Canadian suppliers are the fact that usually settles it. Where a business pays Canadian tax on hosting, contractors, warehousing, professional fees or marketing, the simplified route makes all of that a permanent cost, because it recovers nothing. Normal registration lets that tax be credited against what you collect, and the additional work is real but predictable. Build the comparison from your own figures: a year of Canadian supplier invoices on one side, the cost of operating the fuller registration on the other. The answer is specific to your cost base and should be documented, because a later reviewer will ask why the route was chosen.
Does the simplified registration reduce how much tax I actually pay?
It reduces the administration, not the tax. What you collect from Canadian customers and remit is not lower because you registered on the simpler route. What changes is the other direction: the tax you pay to your own Canadian suppliers is recoverable under normal registration and is not recoverable at all under the simplified one. So for a business with any real Canadian cost base, the simplified route costs more in total while feeling cheaper to run. That is the trade to model before registering, and it is worth revisiting whenever the Canadian side of the business grows.
I work remotely from another country for a company back home — who taxes me?
Usually the country you are physically in, because employment income is generally sourced where the work is done, with your residence country taxing it as well if you are resident there and giving credit. Three things follow: your employer may acquire withholding and social security obligations where you sit, a treaty tie-breaker may be needed if both countries call you resident, and a short trip that becomes a long stay can cross a residence threshold nobody was watching. See remote workers and digital nomads.
What is double tax relief and how is it given?
Three mechanisms, and which one you get depends on your residence country's law and the treaty. Exemption leaves the foreign income out of the residence-country base. Credit taxes it and then subtracts the foreign tax, capped at the residence-country tax on that income. Deduction merely reduces taxable income by the foreign tax, and is usually the weakest. Canada and the United States lead with credit; several treaties give exemption for specific income types. See claiming the credit.